Quality Improvement Plans

The National Regulations require services to have a Quality Improvement Plan (QIP). The aim of a QIP is to help providers self-assess their performance in delivering quality education and care, and to plan future improvements. The QIP also helps regulatory authorities with the assessment of the service.

A Quality Improvement Plan must:

  • include an assessment of the programs and practices at the service against the National Quality Standard and National Regulations
  • identify areas for improvement
  • include a statement about the service’s philosophy.

A QIP should also document and celebrate the service’s strengths. Read ACECQA’s Guide to Developing a Quality Improvement Plan  for information on what is required and what you might include. You might also find the following templates usefull:

Approved providers are responsible for developing the QIP and must ensure there is one for each approved service. The QIP must be:

  • updated at least once a year
  • available on request by the regulatory authority or parents of a child enrolled or looking to enrol at the service
  • available at the principal office for family day care services.

The QIP should also be updated following an assessment and rating visit.

There is no minimum or maximum number of pages required in a QIP.  Each plan should reflect the unique circumstances of the service and involve educators, children, families and the community.   

When preparing your QIP you might like to consider the following questions:

  • Does our statement of philosophy reflect a commitment to improvement?
  • Are our resources targeted to support our plans?
  • Are we collecting and using the right information to help our planning cycle?
  • How do we handle complaints?
  • How do we review our policies and procedures?

If you require further clarification about your Quality Improvement Plan, contact your regulatory authority.