Working with your regulatory authority

Regulatory authorities administer the National Quality Framework (NQF) in each state and territory, usually as part of that state or territory’s education department or agency.

In most cases the regulatory authority is the first point of contact for providers. They are responsible for:

  • granting approvals, including provider approval, service approval and supervisor certificates
  • assessing and rating services against the National Quality Standard
  • working with ACECQA to promote continuous quality improvement and educating the sector and community about the NQF.

Regulatory authorities also have a range of powers and tools to facilitate continuous improvement and ensure compliance with the NQF, including the ability to issue compliance notices.

Contact your regulatory authority for enquiries about:

  • submitting application and notification forms
  • temporary and service waivers
  • provider/service and supervisor certified supervisor approvals
  • assessment and rating 
  • compliance
  • transition and savings provisions unique to your state or territory.