Authorised officers are employed by state and territory regulatory authorities. The roles and responsibilities of an authorised officer are set out in the Education and Care Services National Law and may include:
- monitoring education and care services and enforcing compliance
- assessing applications for approval
- conducting assessment and rating visits
- investigating incidents and complaints
- providing advice and guidance.
While referred to in the law as 'authorised officers', job titles can vary depending on their role and the regulatory authority. This table details some of the most common terms used in the states and territories to describe authorised officers.
Education and Care Advisers
Assessment and Compliance Officers do assessment and rating of service quality as well as compliance work. Investigators and Principal Investigators carry out compliance work.
Compliance Officers and Assessors
Authorised officers. In regional offices, they may also be referred to as an Early Childhood Manager or Early Childhood Officer.
Authorised officers. Additionally, some have specific titles such as Lead Assessor, Assessment, Rating and Compliance Officer, Complaints Management and Investigations Officer.
Most staff are referred to as Authorised Officers. Those who do compliance and quality assessment and rating are called Education and Care Assessors.
Assessment Officers or Investigation Officers
Contact your regulatory authority