Supervisor certificate approvals


From 1 October 2017, changes to the NQF will come into effect and supervisor certificates will no longer be required (except in WA). In the lead up to 1 October, services can use the service supervisor certificate.

A person covered by the service supervisor certificate does not need to apply to the regulatory authority for an individual supervisor certificate. This means you do not need to provide evidence to the regulatory authority of your qualification and experience, and do not need to pay the $30 application fee.

Western Australia 

Service supervisor certificates are still required within WA after 1 October 2017. 


Regulatory authorities in each state and territory are responsible for assessing most applications and notifications. They are encouraging services to use the online system and most forms can be submitted using the National Quality Agenda IT System (NQA ITS)

To submit your form online register or sign in to the NQA ITS

Once an application or notification has been completed in the NQA ITS, you can still submit any supporting or additional documents if it meets the following criteria:

  • Applications with the status:
    - Awaiting Payment
    - Awaiting information
    - Received
    - Under Assessment
  • Notifications up to 14 days after submissionForms that are not currently available to submit online are marked with an *.
Forms requiring payment were updated 1 July 2017 to reflect the indexation of fees

CS01 Application for supervisor certificate pdf document

A person who holds a supervisor certificate may be appointed as the nominated supervisor of an education and care service, or may consent to be placed in day-to-day charge of a service in the absence of the approved provider or the nominated supervisor.

Individuals applying for a supervisor certificate using the NQA ITS will need to complete PA02 Declaration of Fitness and Propriety and scan and upload it to their application. 

CS02 Request for supervisor certificate for specified class of persons pdf document

Certain classes of persons may be automatically granted a supervisor certificate without having to apply. For further information about this type of supervisor certificate see page 32 of the Guide to the National Law and National Regulations.

CS03 Application to amend a supervisor certificate pdf document

A certified supervisor may apply to amend their supervisor certificate at any time.

CS04 Application for voluntary suspension or surrender of a supervisor certificate by certified supervisor pdf document

A certified supervisor may apply to suspend their supervisor certificate for up to 12 months. A certified supervisor may also surrender their supervisor certificate.

CS05 Notification of change of circumstances of a certified supervisor pdf document

A certified supervisor must notify the regulatory authority of certain circumstances and information as specified in the Regulations. For more information refer to page 115 of the Guide to the National Law and National Regulations.

Compliance History Statement Template word document

This template is to help approved providers/nominated supervisors make informed decisions about a person’s suitability to be the nominated supervisor or to be placed in day to day charge of the service, if the person meets the definition at regulation 238A and may be covered by the service supervisor certificate.
It is not mandatory to use this form before appointing a person to one of these roles, however seeking a compliance history statement will help make an informed decision about whether a person is fit and proper to supervise an education and care service.

A person who is subject to a decision, as prescribed in the Regulations, may apply to the regulatory authority for a review of the decision. For further information about the types of reviewable decisions see pages 129 – 130 of the Guide to the National Law and National Regulations.

For more information please contact your local regulatory authority.