Service approvals

Regulatory authorities in each state and territory are responsible for assessing most applications and notifications. Most forms can be submitted online using the National Quality Agenda IT System (NQA ITS). From 1 October 2017 there will be less paper based forms. For NSW and Victoria this will mean no change as both jurisdictions only accept applications and notifications submitted online using the NQA ITS.

To submit your form online register or sign in to the NQA ITS

Once an application or notification has been submitted through the NQA ITS, you can still submit any supporting or additional documents if it meets the following criteria: 

  • Applications with the status:
    - Awaiting Payment
    - Awaiting information
    - Received
    - Under Assessment
  • Notifications up to 14 days after submission

Forms that are not currently available to submit online are marked with an *.

Forms requiring payment were updated 1 July 2017 to reflect the indexation of fees.

SA01 Application for service approval – Centre-based care pdf file

An approved provider may apply to the regulatory authority for a service approval if they will be the operator of the centre-based education and care service and will be responsible for the management of the staff members and nominated supervisor of that service. This form should be accompanied by form NS01. For more information refer to pages 21 - 25 of the Guide to the National Law and National Regulations.

SA02 Application for service approval – Family day care  pdf file

An approved provider may apply to the regulatory authority for a service approval if they will be the operator of family day care service and will be responsible for the management of the staff members and nominated supervisor of that service. This form should be accompanied by form NS01. For more information refer to pages 21 - 25 of the Guide to the National Law and National Regulations.

SA03 Application for amendment of service approval pdf file

An approved provider may apply to amend their service approval at any time.

SA04 Notification of transfer of service approval – Centre-based pdf file

A centre-based service approval may be transferred from one approved provider to another approved provider – for example, where an approved provider sells their business, or has their provider approval or service approval suspended. The transferring and receiving approved providers must jointly notify the regulatory authority.

SA05 Notification of transfer of service approval – Family day care pdf file

A family day care service approval may be transferred from one approved provider to another approved provider – for example, where an approved provider sells their business, or has their provider approval or service approval suspended. The transferring and receiving approved providers must jointly notify the regulatory authority.

SA06 Application for voluntary suspension of service approval pdf file

An approved provider may apply to suspend a service approval for up to 12 months.

SA07 Notification of surrender of service approval pdf file

An approved provider may surrender a service approval.

SA08 Application for service or temporary waiver pdf file

The National Law provides for two types of exemptions or waivers from meeting a prescribed element or elements of the National Quality Standard or the National Regulations:

  • service waiver – on an ongoing basis
  • temporary waiver – for a period of up to 12 months

For information on waivers see pages 30 – 32 of the Guide to the National Law and National Regulations.

SA09 Application for revocation of service waiver *pdf file

An approved provider may apply to revoke their service waiver at any time.

SA10 Application for re-assessment and re-rating (service rating) pdf file

An approved provider may apply to the regulatory authority for a reassessment and re-rating. The National Law permits an application for reassessment to be made once every two years.

Note: A reassessment is different from a review of a service rating. An approved provider can seek a review of their service’s rating (first tier review) by the regulatory authority within 14 days of receiving notice of the rating. During a first tier review the regulatory authority can only take into account information that relates to the facts from the point in time when the assessment was conducted (including the period between the draft and final report). In a reassessment, the regulatory authority can take a fresh look at the service and any changes that have been made since the last assessment. To apply for a review of a service rating, use form SA11 Application for review of ratings by regulatory authority (service rating)

SA11 Application for review of ratings by regulatory authority (service rating) pdf file

An approved provider may request the regulatory authority to review a rating determined for an approved service. For more information refer to page 49 of the Guide to the National Law and National Regulations.

SA12 Notification of change of information about an approved service pdf file

An approved provider must notify the regulatory authority of certain circumstances and information as specified in the Regulations. For more information refer to page 49 of the Guide to the National Law and National Regulations.

NS01 Nominated supervisor consent formpdf file

The approved provider must designate a nominated supervisor for each service they operate or intend to operate and the nominated supervisor must give their written consent. (This one page form must be included with an application for service approval, SA01 or SA02, and a notification of change to nominated supervisor, NS02).

NS02 Notification of change to nominated supervisor pdf file

The approved provider must notify the regulatory authority if the provider wishes to change the person designated as the nominated supervisor. This form should be accompanied by form NS01. For more information refer to page 27 of the Guide to the National Law and National Regulations.

AR01 Application for internal review of reviewable decision pdf file

A person who is subject to a decision, as prescribed in the Regulations, may apply to the regulatory authority for a review of the decision. For further information about the types of reviewable decisions see pages 129 -130 of the Guide to the National Law and National Regulations.

For more information please contact your local regulatory authority.